Everybody experiences problems with or has questions about their air conditioning. On this page you will find information on some of the most common air conditioner problems that we encounter when we are servicing customers HVAC systems. Unfortunately, on this website we cannot answer all of the air conditioner questions that you may have. However, we have a highly trained, expert staff that would be happy to assist you in answer all of your air conditioning questions and helping you solve any problems that you might be experiencing with your HVAC system. We have been serving Little Rock and helping customers in Central Arkansas for years, and we would love to help you too. If you would like to speak to one of our Air Conditioning experts, Contact Us today.

Below are some of the common questions and problems that our customers have for us.

Q: How often should I change the filter on my air conditioning system?
A: The filters on your Air Conditioner should be changed every month

Q: I am having trouble setting the thermostat on my air conditioner. Where can I find instructions for setting the thermostat on my Air Conditioning system?
A: Listed below are the Thermostat models that we install. You can click on the link to the users manual, or you can go to the Trane website and find the manual there.
- Trane TCONT200AN11AA (Click here for the manual)
- Trane TCONT401AN21MA (Click here for the manual)
- Trane TCONT401AN32DA (Click here for the manual)
- Trane TCONT600AF11MA (Click here for the manual)
- Trane TCONT602AF22MA (Click here for the manual)
- Trane TCONT800AS11AA (Click here for the manual)
- Trane TCONT802AS32DA (Click here for the manual)
- Trane TCONT803AS32DA (Click here for the manual)
- BAYSEN01ATEMPA (Manual not available online)
- ZZSENSAL0800AA (Manual not available online)
- ZZSENSAL0400AA (Manual not available online)
- BAYSEN01ATEMPA (Manual not available online)
- TCONT900AC43UA (Manual not available online)

Q: How often should I have my HVAC system Professionally serviced?
A: Twice a year, once in the spring and once in the fall. For more information about regular air conditioning system service and to see our available service contracts, click here.

Q: How can I reduce the utility costs associated with my air conditioner, and what settings are best for efficiency when it comes to my heating and air system.
A: For the best results, you should find a balance between comfort and efficiency. The less your Air Conditioner or Heater runs, the lower your utility bill will be, so we reccomend setting it at a higher temperature in the summer and a lower temperature in the winter. Our reccomendation is to set your Heater to 69 in the winter, and set your Air Conditioner to 78 in the summer. These are not rules, just suggestions, and in the end, you need to be comfortable in your own home. We know that our Little Rock customers can get very warm in the summer and very chilly in the winter, so set your thermostat where it's most comfortable for you.

Q: How Long should my unit last?
A: A package unit should last approximately 10 years, and a split system should last 14 years. There are many factors that affect the life of your system, though. These factors include the frequency of service, regular maintenance, changing filters, and the overall care of your system. To maximize the life of your unit, we reccomend having a regular service plan so you don't have to worry about it, we'll schedule it for you and we will make sure that your system is at its' peak condition. For more information about service plans, click here.

More information on common air conditioning problems in Little Rock is coming soon. Be sure to check back regularly.