HVAC faq

You’ve asked and we’re here to answer! We’ve gathered some of the most frequently asked HVAC questions we hear on the job and have provided responses we think will help. We believe in educating our Arkansas heating and air customers so they feel the decision they make on investing in an HVAC repair or replacement with Chenal Heating and Air is the right one.


Q: Does the age of my air conditioning system automatically decide if it’s a repair or replacement job?

A: An older age model (let’s say 7-10 years) doesn’t necessarily mean that if something goes wrong, there’s no other choice but to replace it. However, if your air is constantly running because the system is older and can’t keep up, you’re paying more in energy bills than is necessary. So, with a replacement, you’re putting more money down up front, but much less money is going out on a monthly basis. That being said, a repair is always worth looking into. No decision is made without a thorough inspection first.


Q: Living in Arkansas means extreme weather conditions. I don’t want to wait until my system goes out during the middle of summer or winter. What signs should I look for to decide if it might be time for a repair?

A: We know how stressful it can be not to have the system you need in place to keep your family cool or warm. You’re digging up all the old quilts and blankets and huddling near the fireplace or opening all the windows praying for a breeze. We recommend changing out the air filter every few months and ensuring there’s nothing obstructing the outside unit, like vines or weeds, or the inside vents, like furniture or curtains.


Q: Does closing the doors to rarely used areas of the home and turning the system off when I’m out of the house help decrease costs?

A: The answer to both is no, not really. HVAC systems are built to cool the amount of square foot in your home or business. Disrupting the airflow decreases efficiency and forces your system to work harder. Similarly, turning your system off while you’re at work or turning it to a drastically high or low temperature requires far more exertion to cool or heat your space when you return home, which means using more energy and therefore more money. In the long run, having your system always running on a semi-constant temperature will lower energy bills and keep your system from over exerting.